Ch 47's Privacy Policy — Your Data, Your Security

Ch 47 is a trusted online betting and gaming platform in Bangladesh. We believe that protecting our users' privacy is one of our most important responsibilities. This Privacy Policy ("Policy") applies to the ch 47 website, mobile app, and all associated services.

By using any ch 47 service, you agree to this Privacy Policy. This policy should be read alongside our Terms & Conditions. If you do not agree to this policy, we ask that you refrain from using ch 47's services.

Ch 47 believes your personal data belongs solely to you. We are fully transparent about what information is collected, why it is collected, and how it is used. No hidden agendas, no fine-print traps.

Ch 47 collects various types of information to deliver its services. All data collection is entirely voluntary and based on your consent. Details are provided below:

Ch 47 only collects information that is strictly necessary to provide its services. We do not collect excessive or unnecessary data. If any information is collected indirectly through third parties, you will be notified.

Ch 47 uses collected information for the purposes outlined below. In every case, we follow a minimal data usage approach:

• Account Management: To handle registration, login, password resets, and account security.
• Payment Processing: To process deposits, facilitate withdrawals, and maintain transaction records.
• KYC Verification: To verify user identity and age, ensuring the platform remains secure.
• Customer Support: To resolve your issues and manage support tickets.
• Service Improvement: To analyze user experience and make ch 47 better.
• Promotions & Offers: To send you relevant bonuses and offers tailored to your preferences (with your consent).
• Fraud Prevention: To detect suspicious activity and protect the integrity of the platform.
• Legal Obligations: To comply with regulatory requirements and maintain legal records.

Ch 47 does not sell or rent your personal information. However, limited data sharing may be necessary in certain circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banks to process deposits and withdrawals.
• Identity Verification Service: Information may be shared with approved third-party verification services as part of the KYC process.
• Law Enforcement: Information may be disclosed in response to a court order or lawful directive from a regulatory authority.
• Anti-Money Laundering: Reporting suspicious financial transactions to the relevant authorities is a legal obligation.
• Business Transfers: In the event of a business transfer or sale of ch 47's assets, user data may be transferred as part of that transaction.

The ch 47 website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device. ch 47 uses the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Performance Cookies: Helps us analyze which parts of the site are used most to improve our services.
• Functionality Cookies: Remembers your language preference and personal settings.
• Targeting Cookies: Used to show relevant offers and ads. You can turn these off at any time.

You can manage cookies through your browser settings. Please note that disabling all cookies may affect the functionality of certain ch 47 services. Contact our support team for detailed guidance on cookie management.

Ch 47 uses industry-leading security measures to protect your data. Our security framework is built on the following layers:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Advanced firewalls are active to block unauthorized access.
• Regular Security Audits: Regular system audits conducted by independent experts.
• Data Backup: Automated daily backups stored on secure servers.
• Staff Training: ch 47 staff receive regular training on data protection practices.

To keep your account secure, use a strong password, never share it with anyone, and always log out after using an unfamiliar device.

As a ch 47 user, you have full control over your personal data. We respect these rights and make them easy to exercise:

• Right to Access Your Data: You may request a copy of the information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: You can request that your information not be used for specific purposes.
• Right to Data Portability: You have the right to receive your data in a portable, readable format.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications or optional data processing at any time.

To exercise these rights support@ch47.bet. ch 47 typically responds to your request within 30 business days. For complex cases, this may take a little longer, but you will be kept informed.

Ch 47 is strictly for adults aged 18 and above. We do not knowingly collect any personal information from minors.

• Age verification is mandatory at the point of registration.
• If a user is confirmed to be a minor, their account will be immediately closed.
• Any information inadvertently collected from minors will be deleted immediately.
• If Parents Have Concerns support@ch47.betto get in touch.

To learn more about responsible gaming, visit our Responsible Gaming page.

Ch 47 may update this Privacy Policy from time to time. We will notify you before any changes come into effect.

• For significant changes, a notification will be sent to your registered email address.
• The effective date of any updated policy will be noted at the top of this page under "Last Updated".
• Continued use of ch 47 after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact ch 47's Data Protection Team:

• Email: support@ch47.bet
• Live Chat: After logging into the platform, click the chat icon.
• Response Time: Typically within 24–48 hours.

We take every complaint seriously and work to resolve it promptly. For more information, visit our FAQ Page here.